Competent job description for the head of the social services department. Head of the department of social assistance at home job description

In the practical part, I will give job descriptions and main functions of the director of the municipal budgetary institution KTSSON. I will conduct a small study in order to find out, in the opinion of the staff, the most important functions of a manager’s activity, and the specifics of his work, based on the principle of interviewing some employees of the institution.

Job description of the director of a municipal budgetary institution, a comprehensive social service center

  • 1. General Provisions
  • 1.1 The Director of the Center provides general management of the work of the institution
  • 1.2 Appointed to a position and dismissed from a position by order of the Administration of the city of Izhevsk
  • 1.3 A person with a higher professional education and work experience in managerial positions in the industry relevant to the institution’s profile for at least 5 years is appointed to the position of director.
  • 1.4 The Director in his activities is accountable to the Department for Social Support of the Population, Family Affairs, Motherhood and Childhood of the Administration of Izhevsk (hereinafter referred to as the Department)
  • 1.5 During the absence of the director, his duties are performed by a deputy or a person appointed by the Office on the recommendation of the director
  • 1.6 In its activities, it is guided by the current legislation of the Russian Federation and the SD, orders and orders of the MSZN SD, Management, decisions of local governments, the Charter of the institution, these instructions
  • 2. Functions and job responsibilities

Director of the Center:

  • 2.1 manages the work of the institution in accordance with the Charter of the institution;
  • 2.2 carries out organizational work to identify and differentiated accounting of persons in need of social support, providing them with various socio-pedagogical, socio-psychological, legal and other types of services by the structural divisions of the Center;
  • 2.3 analyzes and evaluates the effectiveness of the institution’s infrastructure. Develops and implements new forms and methods of organizing the work of the Center; ensures the fulfillment of municipal tasks;
  • 2.4 manages the financial and economic activities of the Center, ensures the correct and timely expenditure of allocated funds and their intended use. Is the manager of budgetary and extra-budgetary funds of the institution;
  • 2.5 organizes activities to attract extra-budgetary funds to strengthen the material and technical base, improve services to citizens and working conditions for employees of the institution;
  • 2.6 approves the staffing table of the Center in accordance with the established wage fund;
  • 2.7. carries out selection and placement of personnel, organizes certification of employees and improvement of their qualifications;
  • 2.8 distributes responsibilities between his deputies and heads of departments;
  • 2.9 develops and approves job descriptions of employees;
  • 2.10, within the limits of its competence, issues orders for the institution, in accordance with labor legislation, hires and dismisses employees, appoints and dismisses employees, applies incentive measures and imposes penalties on employees of the institution;
  • 2.11 develops and approves, taking into account the opinion of the representative body of the institution’s employees, internal labor regulations;
  • 2.12 carries out work to monitor labor discipline, compliance with labor protection rules, safety regulations, fire safety and sanitary and hygienic standards;
  • 2.13 plans the work of the Center, monitors the implementation of plans;
  • 2.14 organizes the work of the Center and bears full responsibility for its condition and activities;
  • 2.15 develops a nomenclature of the institution’s files and submits it to the archive department for approval, organizes office work in accordance with the approved nomenclature of files;
  • 2.16 resolves issues within the limits of the rights granted to him and entrusts the performance of certain production and economic functions to other officials: deputy directors, heads of structural divisions;
  • 2.17 without a power of attorney acts on behalf of the institution, provides it to institutions and organizations, disposes of property in the manner prescribed by law;
  • 2.18 receives citizens, considers letters, complaints, applications;
  • 2.19 fulfills other obligations established by the employment contract.
  • 3. Rights

The Director of the Center has the right:

  • 3.1, within the limits of his authority, give binding instructions to all employees of the institution;
  • 3.2 gets acquainted with the documents defining his rights and obligations, conditions for promotions;
  • 3.3 on the organizational and technical conditions necessary for the performance of their duties;
  • 3.4 request and receive, in the prescribed manner, information and materials necessary to perform their duties;
  • 3.5 for retraining and advanced training at the expense of budgetary funds (if any in the cost estimate);
  • 3.6 make decisions within their competence and control their implementation;
  • 3.7 make proposals to improve the work of the Center and social services to the Office, MSZN UR;
  • 3.8 hear reports from the heads of the Center’s structural divisions on their activities;
  • 3.9 have other rights established by the employment contract.
  • 4. Responsibility
  • 4.1 for failure to perform or improper performance of the duties assigned to him, abuse of authority, unlawful actions, the director of the Center bears disciplinary, administrative and criminal liability on the basis and in the manner prescribed by the legislation of the Russian Federation and the SD;
  • 4.2 is liable to the Center in the amount of losses caused to the Center as a result of a major transaction in violation of the requirements of the law, regardless of whether this transaction was declared invalid.
  • 5. Relationships (connections by position)
  • 5.1 interacts with state, public, charitable, religious organizations and commercial structures to implement social support programs for the population.
  • 6. Performance evaluation

The main performance indicators of the director are:

  • 6.1 fulfillment by the Institution of the municipal task in full;
  • 6.2 achieving quality indicators for the provision of state and municipal services (performance of work);
  • 6.3 implementation of the plan for financial and economic activities of the Institution;
  • 6.4 the presence and size of accounts payable, including overdue ones;
  • 6.5 the number of justified complaints about the services provided by the Institution (work performed) during the reporting period and the results of their consideration;
  • 6.6 presence of violations of budget and tax legislation.

Functional responsibilities of officials of the district and city department of social protection of the population

The distribution of responsibilities between employees depends on whether functional specialization has been introduced in the department or whether a local service method is used. The department approves a job description for each employee.

Manager department for

1. Organizes the work of specialists responsible for receiving and processing documents for the assignment of social benefits, benefits and compensation.

2. Monitors the correctness of the assignment of social benefits, benefits and compensation.

3. Develops job descriptions and department regulations.

4. Receives citizens.

5. Organizes work with letters and appeals from citizens on issues within the competence of the department.

6. Ensures compliance and protection of the legal rights and interests of citizens.

7. Conducts explanatory work among the city population on issues of assignment and payment of social benefits, benefits and compensation.

8. Conducts technical training with department specialists on the assignment and payment of social benefits, benefits and compensation.

9. Monitors compliance with technological deadlines for automated processing of documents and transfer of information to the payout PC.

10. Requests information from city administration departments and services necessary to resolve issues posed to the department.

12. Makes proposals to the head of the department to improve the system of social protection of the population.

Leading specialist in the assignment of benefits for utility services of the department for the assignment and payment of social benefits, benefits and compensation

2. Assigns compensation payments to preferential categories of citizens in accordance with current legislation:

· rehabilitated citizens;

· military personnel transferred to the reserve;

· participants of the Great Patriotic War who served during the Great Patriotic War for at least six months outside the active army.

3. Prepares information for monthly filings with the finance department in a timely manner.

4. Prepares personal files of recipients of additional payments and compensation in accordance with current legislation and guidelines:


· persons exposed to radiation as a result of the accident at the Chernobyl nuclear power plant (payment of sums of money for cases of compensation for harm, compensation to the families and parents of those who died as a result of the accident at the Chernobyl nuclear power plant).

5. Processes lists of the deceased from the registry office on a monthly basis.

Chief specialist of the department By assignment and payment of social benefits, benefits and compensations

1. Organizes work and monitors compliance with current legislation and regulations, presidential decrees, decrees of the Government of the Russian Federation, the regional administration and the mayor of the city on benefits for utility services for disabled people and veterans.

2. Participates in the development of social programs, drafting resolutions and orders of the city mayor regarding benefits for various categories of citizens.

3. Organizes the assignment of benefits for utility services to certain categories of citizens in accordance with current legislation and regulations.

4. Organizes work with enterprises that provide benefits to citizens in accordance with current legislation.

5. Receives information on the number and amounts of benefits provided by city enterprises providing public services, monitoring the timely provision of this information by the 5th day of each month.

6. Carry out payments of benefits for utility services provided by city enterprises.

7. Works with the media.

8. Receives citizens, works with letters and appeals regarding the provision of benefits.

9. Assigns benefits for utility services.

Head of the department for the appointment and payment of state benefits for children

1. Organizes the work of specialists responsible for receiving and processing documents for the assignment of state benefits to citizens with children.

2. Determines the job responsibilities of department specialists.

3. Monitors the performance of official duties by department specialists.

4. Develops regulations on the department.

5. Receives citizens.

6. Organizes work with letters and appeals from citizens on issues within the competence of the department.

7. Carries out selective control over the correctness of the assignment of personal files of recipients of monthly benefits after verification by the chief specialist.

8. Conducts explanatory work among the city population on the issues of assignment and payment of state benefits for children through the media.

9. Conducts technical training with department specialists on the assignment and payment of state benefits for children.

10. Requests from the city administration departments and services the necessary information to resolve issues posed to the department.

11. Makes proposals to the head of the department of social protection of the population on the appointment and dismissal of department specialists, their encouragement, and the imposition of disciplinary sanctions.

12. Makes proposals to the head of the department to improve the work of the social protection system.

Chief specialist of the department for the appointment and payment of state benefits for children

1. Monitors the correctness of the assignment and transfer for payment of state benefits to citizens with children in accordance with current legislation.

2. Monitors the maintenance of logs of applications for benefits and compliance with deadlines for their consideration.

3. Monitors the correct assignment of personal files of benefit recipients and transfers them for payment.

4. Keeps a record of errors made by specialists when assigning benefits in order to analyze and eliminate them.

5. Monitors the execution of tests received from the automation department.

6. Controls selective verification of information about income indicated in applications of citizens who applied for benefits.

7. Monitors the timely filing of personal files of recipients of benefits withdrawn due to the end of the payment period or change of residence.

8. Receives citizens on the issue of assigning state benefits for children.

9. Conducts a monthly analysis and prepares a report on the work of sites for the assignment of state benefits for children.

10. Conducts correspondence with the Department of Education on the appointment and payment of monetary support to guardians appointed over minor children and prepares a report on the work done.

P. Prepares information on the work done by the department’s specialists to process information from the registry office about deceased citizens and deceased children.

12. Conducts reference and codification work in the department.

13.Controls the processing of information received from the ATC.

14.Responses to complaints and appeals from citizens regarding the appointment and payment of state benefits for children.

15. Monitors compliance with technological deadlines for automated processing of documents and transfer of information for payment to a PC.

Job description of the deputy director of a social service institution[name of social service institution]

This job description has been developed and approved in accordance with the provisions of the National Standard of the Russian Federation GOST R 52883-2007 "Social services to the population. Requirements for personnel of social service institutions", approved. Order of the Federal Agency for Technical Regulation and Metrology dated December 27, 2007 N 561-st, and other regulations governing labor relations in the Russian Federation.

1. General Provisions

1.1. The deputy director of a social service institution (hereinafter referred to as the deputy director) belongs to the category of managers and is directly subordinate to the director of the institution.

1.2. A person who has a higher professional education in the specialty “Social work” or higher pedagogical, legal education and advanced training courses in the specialty “Social work” and work experience in the specialty of at least 5 years is accepted for the position of deputy director.

1.3. During the absence of the deputy director, his official duties are performed by [position, full name].

1.4. The Deputy Director must know:

Laws of the Russian Federation, decrees of the Government of the Russian Federation, other regulations at the federal, regional and local levels regulating the activities of social service institutions;

Theory and methodology of social work;

Profile and features of the institution;

Social service organization;

Fundamentals of economics, law, labor, administrative and civil legislation;

Organization of financial and economic activities of the institution;

Rules and regulations of occupational health, safety, industrial safety;

Theory and practice of personnel management of an institution;

Achievements of modern psychological and pedagogical science and practice.

2. Job responsibilities

The Deputy Director is assigned the following job responsibilities:

2.1. Ensuring the administrative, economic and production work of the institution in all areas of its activities.

2.2. Solving financial and business issues.

2.3. Carrying out orders and instructions from the director of the institution related to organizing the work of the institution’s staff to provide the institution’s clients with the full range of social services, introducing new forms and methods of work, providing the institution with modern means of rehabilitation and care for clients.

2.4. Planning, coordinating and monitoring the work of structural units, providing professional (supervisory) support to personnel.

2.5. Ensuring active cooperation with enterprises and organizations located in the territory served by the institution, public organizations, parents (persons replacing them) of children - clients of the institution.

2.6. Ensuring accounting, safety and replenishment of the material and technical base, compliance with the rules of sanitary and hygienic regime and labor protection, accounting and storage of documents.

2.7. [Other responsibilities].

3. Rights

The Deputy Director has the right:

3.1. For all social guarantees provided for by law.

3.2. Submit proposals for improvement of the institution’s activities and social work for consideration by the director.

3.3. Require the director of the institution to provide assistance in the performance of his official duties.

3.4. Receive materials and information on your activities.

3.5. Get acquainted with the draft decisions of the director of the institution relating to its activities.

3.6. Give orders and instructions to subordinate employees regarding the activities of the institution and monitor their implementation.

3.7. Sign and endorse documents within your competence.

3.8. [Enter as appropriate].

4. Responsibility

The Deputy Director is responsible for:

4.1. For failure to perform or improper performance of the duties provided for in this instruction, within the limits determined by the labor legislation of the Russian Federation.

4.2. For offenses committed in the course of carrying out their activities - within the limits determined by the administrative, criminal and civil legislation of the Russian Federation.

4.3. For causing material damage to the employer - within the limits determined by the labor and civil legislation of the Russian Federation.

The job description has been developed in accordance with [name, number and date of document].

Head of HR department

[initials, surname]

[signature]

[day month Year]

Agreed:

[job title]

[initials, surname]

[signature]

[day month Year]

I have read the instructions:

[initials, surname]

[signature]

[day month Year]

Name of the organization APPROVED JOB Title of the position INSTRUCTIONS of the head of the organization _________ N ___________ Signature Explanation of signature Place of compilation Date TO THE DIRECTOR OF A STATIONARY SOCIAL SERVICE INSTITUTION

1. GENERAL PROVISIONS

1. The director of a stationary social service institution belongs to the category of managers, is hired and dismissed from work by _________________________________.

2. A person with higher education and work experience in the social sphere of at least 3 years or higher education and retraining in the education profile “Social protection” is appointed to the position of director of a stationary social service institution without presenting requirements for work experience.

3. In his activities, the director of a stationary social service institution is guided by:

Legislative and regulatory documents governing relevant issues;

Methodological materials related to issues of its activities;

Charter of the institution;

Rules and regulations of occupational hygiene, labor regulations;

This job description.

4. The director of an inpatient social service institution must know:

Regulatory legal acts and other governing documents of higher authorities regulating the production, economic and financial-economic activities of the organization, the activities of social service institutions;

Organization of services for the elderly and disabled, children with special needs, etc.;

Fundamentals of organizing the financial and economic activities of an institution;

Basics of using modern technical means, communications and communications, computer technology;

Labor legislation;

Rules and regulations of labor protection and fire safety.

5. During the absence of the director of a stationary social service institution, his duties are performed in the prescribed manner by an appointed deputy, who bears full responsibility for their proper execution.

2. JOB RESPONSIBILITIES

6. To perform the functions assigned to him, the director of a stationary social service institution is obliged to:

6.1. Carry out general management of a stationary social service institution (hereinafter referred to as the institution).

6.2. Organize the work of the medical, pedagogical, administrative and economic personnel of the institution, aimed at social, everyday, cultural services for the citizens living there, educational work with children, and medical care.

6.3. Ensure economic activity and targeted expenditure of financial resources for the maintenance of the institution.

6.4. Organize activities to attract extra-budgetary funds to improve services for residents of the institution.

6.5. Manage the activities of medical-industrial (labor) workshops, auxiliary agriculture, and other structural divisions of the institution.

6.6. Act on behalf of the institution, represent it in all other institutions and organizations, manage the property and funds of the institution in accordance with the procedure established by law.

3. RIGHTS

7. The director of a stationary social service institution has the right:

7.1. Represent the interests of the institution in relations with individuals and legal entities, government and administrative bodies.

7.2. Act on behalf of the institution without issuing a power of attorney.

7.3. Manage the funds and property of the institution in compliance with relevant requirements.

7.4. Take part in the discussion of labor safety issues submitted for consideration at meetings (conferences) of the labor collective (trade union organization).

4. RELATIONSHIPS (JOB RELATIONS)
8. The director of an inpatient social service institution reports to _______________________________________________________________.
9. The director of a stationary social service institution interacts on issues within his competence with employees of the following structural divisions of the organization: - with _________________________________________________________________: receives: __________________________________________________________________________; is: __________________________________________________________________________; - from _________________________________________________________________: receives: ________________________________________________________________________________; is: __________________________________________________________________________.

5. PERFORMANCE EVALUATION AND RESPONSIBILITY

10. The work of the director of a stationary social service institution is assessed by the immediate supervisor (other official).

11.1. For failure to perform (improper performance) of one’s job duties as provided for in this job description - within the limits determined by the current labor legislation of the Republic of Belarus.

11.2. For offenses committed in the course of carrying out their activities - within the limits determined by the current administrative, criminal and civil legislation of the Republic of Belarus.

11.3. For causing material damage - within the limits determined by the current labor, criminal and civil legislation of the Republic of Belarus.

11.4. For failure to comply with the rules and regulations of labor protection, safety precautions, industrial sanitation and fire protection - in accordance with the requirements of regulatory legal acts of the Republic of Belarus and local acts in _____________________.

Name of the position of the head of the structural unit _________ _______________________ Signature Explanation of signature Visas I have read the instructions _________ _______________________ Signature Explanation of signature _______________________ Date

I approve

[position, signature, full name.

Manager or other

Official authorized

Approve

[organizational and legal form, job description]

name of organization, [day, month, year]

enterprises] M.P.

Job description

head of social service

This job description has been developed and approved in accordance with the provisions of the Labor Code of the Russian Federation and other regulations governing labor relations.

1. General Provisions

1.1. The head of social services belongs to the category of managers and is directly subordinate to [name of the manager's position].

1.2. The head of the social service is appointed to the position and dismissed from it by order of [name of position].

1.3. A person with a higher professional education and work experience in the field of professional activity of at least [value] years is accepted for the position of head of social services.

1.4. During the absence of the head of social services, his official duties are performed by [position].

1.5. The head of social services must know:

Constitution of the Russian Federation;

Laws and other regulations in the field of social protection and social services;

The main directions in the ongoing policy of social protection of the population;

Domestic and foreign experience on social service issues;

Theory and methodology of social work;

Theory and practice of personnel management;

Fundamentals of labor legislation of the Russian Federation;

Internal labor regulations;

Norms and rules of labor protection, safety, industrial sanitation and fire safety;

Ethics of business communication.

2. Job responsibilities

The head of social services is assigned the following job responsibilities:

2.1. Management of social service work.

2.2. Recruiting and training employees, ensuring proper working conditions.

2.3. Monitoring the maintenance of documentation, accounting and reporting of the social service.

2.4. Organization of safety of material assets.

2.5. Implementation of measures to comply with sanitary, epidemiological and fire safety regulations.

2.6. Organization of identification and registration of citizens living in the territory of the social service and in need of social services.

2.7. Determining the number of citizens served by service employees, the scope of their work, taking into account the nature of the services provided and the specifics of the service territory.

2.8. Implementation of specific measures to provide social assistance to citizens in need.

2.9. Carrying out regular monitoring of the quality of social services and their compliance with the needs of the citizens served.

2.10. Analysis and forecasting of service performance.

2.11. Introduction of new types of assistance, forms and methods of providing it.

2.12. Making proposals to higher-level organizations to improve forms and methods of service.

2.13. Promoting the attraction of extra-budgetary funds to provide assistance to citizens in need of social support.

2.14. Organizing meals and recreation for citizens in need of social support, as well as their visits to cultural institutions.

2.15. Interaction in matters of serving citizens with healthcare, cultural, educational institutions, charitable and religious associations.

2.16. Implementation of measures to attract the forces and resources of enterprises, organizations, public associations and individuals to provide social support to the citizens served, coordinating their activities.

2.17. Organization through health authorities, education, trade, catering, public utilities, consumer services, etc., providing the citizens served with the necessary types and forms of assistance.

2.18. Consideration of applications and proposals of citizens on social service issues and taking measures for their implementation.

2.19. Organization of the reception and distribution of humanitarian aid among those served, providing them with natural types of assistance.

2.20. [Other job responsibilities].

3. Rights

The head of social service has the right:

3.1. For all social guarantees provided for by the legislation of the Russian Federation.

3.2. Give instructions and tasks to employees subordinate to him on a range of issues included in his functional responsibilities.

3.3. Monitor the performance of job duties and timely execution of individual assignments by employees subordinate to him.

3.4. Request and receive the necessary materials and documents related to issues of his activities and the activities of his subordinate employees.

3.5. Sign and endorse documents within your competence.

3.6. Interact with other enterprises, organizations and institutions on issues within his functional responsibilities.

3.7. Get acquainted with draft decisions of the organization's management concerning the activities of subordinate employees.

3.8. Submit proposals to improve your work and the work of the service for consideration by the head of the organization.

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