Interview question: Why do some companies steal and others not?
Colleagues, I’m sure that every recruiting manager has favorite questions in their repertoire.
I bring to your attention the following interview question: “Why do they steal in some companies and not in others?”
Of course, this question can be classified as a secondary question, but I love it for the opportunity to evaluate the candidate in such an unusual way.
There may be several variations of this question:
"why do people steal?"
"why do some employees steal and others don't"
"What makes employees steal?"
- Purpose of this question - assess the candidate’s honesty and values (both at work and in everyday life). However, please note that we are not asking the direct question “how do you feel about theft?” We evaluate not only the candidate’s attitude towards theft (as a criminal offense), but also the ability to justify such theft, the ability to hide the theft or, for example, leak the client base “to the wrong”, etc.
- Any restrictions I don’t see any answers to this question or answer. We simply ask a question and analyze the candidate’s answer.
- To whom, how and when do we ask this question - Since questions about theft are of a secondary nature, it is more advisable to ask them after questions about the candidate’s experience, skills and competencies. I believe that this question can be asked to absolutely any specialist (both mid-level and top), because the answer to it makes it possible to evaluate the personal side of a specialist, which is an important component, especially in cases where this specialist will work under conditions of collective financial responsibility. Personally, I ask this question to “sales people” and managers. I’ll tell you a secret that this question delights business owners when they attend my interviews. After all, every owner or director of a company wants honest employees to work for him.
- Rating of the received answer: Everything is simple here - stealing is bad and you can’t do it. Variations of answers can be different, and they are usually interpreted as justifying or condemning theft in general. Let's look at examples:
Answers such as these justify theft:
- if they steal, it means they don’t pay enough
- the salary is small, but you need to feed your family
- you need to pay enough
- if they don’t steal, then there’s nothing to steal
- if they don’t steal, it means they’re afraid of getting caught
- if they don’t steal, it means they don’t know how to steal
condemn theft:
- immoral individuals steal, theft is a crime
- if a person values his work, he will never steal anything, etc.
- Only honest employees should be hired
- It's people's choice - some are honest and some are not.
Additional questions on the topic of theft may include the following variations:
- "Can you take someone else's?"
- "Are you prone to appropriating other people's things?" ,
- “What will you do if you find out that your employee has committed theft?”
These questions have the potential to take the candidate out of their comfort zone when preparing for interview questions.
Questions about theft are classified as “strange”, but are increasingly used in the practice of HR managers.
At the end of May, an employee of the DNS store chain was caught stealing 95 million rubles from a retailer. Let's look at how often workers in the retail industry are involved in theft, and how companies can prevent it.
Former employee of the DNS store chain Alexander Panov was put on trial by his employer. Panov, as a head of the marketing department, was involved in assessing the effectiveness of marketing budgets. Using his official position, he convinced suppliers to indicate inflated prices for services in invoices and transfer this money to intermediary companies through which he cashed out the money.
The situation received wide resonance due to the significant amount of stolen funds. However, theft by employees of retail companies is not uncommon. According to unofficial data, which are voiced at specialized conferences, in self-service stores, only 20% of cases of theft occur among customers, and 80% among staff,” notes Alexander Kuzmin, CEO of Retail&HoReCa RusHOLTS (the company deals with trade at gas stations). A similar point of view is shared by Andrey Volkov, head of the detective agency “Volkov and Partners”: from 80 to 90% of employees of retail companies have committed theft at least once.
“If you believe official statistics, the damage to Russian retail from theft is about a billion rubles a year,” comments Ivan Birulya, security director of SearchInform. – Unofficial statistics are many times higher, it’s just that companies prefer not to wash dirty linen in public, since they lose more from the actions of their employees than from the hands of customers. Researchers say employee theft accounts for between 34% (Axis data) and 47% (Checkpoint Systems) of all theft cases. The staff knows where the gaps in the company’s security are: where there are no cameras, with whom they can reach an agreement “as friends,” and what is “bad.”
How they steal in offices
The consulting company KPMG annually studies economic crimes within companies. According to the report “Portrait of a Corporate Fraud – 2016”, most often men between 36 and 45 years old who have worked for more than 6 years in a management position are involved in thefts. Industrial and consumer goods companies suffer the most from employee actions.
The TOP office scammers are headed by executive bodies (24%), purchasing specialists (22%), financiers and accounting (20%).
The most popular methods of fraud are misappropriation or embezzlement of company assets (36%), as well as purchases at inflated prices (31%). Direct theft of goods and other material assets accounts for 10% of fraudulent activities.
The likelihood of theft increases if a company employee has access to finance or material goods, comments Andrey Volkov, detective agency Volkov and Partners. The methods and volumes of theft depend on what the organization does and the position of the employee. Theft does not begin immediately after a candidate is hired, but after a period of time.
Some employees steal thinking that this is compensation for the work they have done or a mini bonus to their small salary. Also, colleagues enter into a criminal conspiracy, then larger sums are leaked to the side, which can seriously harm the enterprise.
As an example, Andrey Volkov tells a story from personal experience: “In one financial holding company in St. Petersburg, after conducting an inventory in a subsidiary microfinance company, the theft of 25 million rubles was discovered. The investigation found that the director (also an accountant) of the company entered into a conspiracy with the head of the holding’s security service. The director spent the amounts from repaying the debt several times lower than the actual amount received. After this, the debt was considered fully repaid due to the client’s insolvency, and the contract with the debtor was closed. The head of the security service confirmed this information as verified. After some time, these employees began to purchase apartments and cars, which did not correspond to the level of their salaries.”
How they steal from stores
Thefts directly at retail outlets are committed by loaders, merchandisers, salespeople, cashiers and other line personnel. A common method is theft from the sales floor: a dishonest employee hides goods under clothes or in a bag, and takes them out at the end of the day. An equally popular method is when the goods are taken out during working hours through the office premises or unloading areas, and taken away in the evening. In grocery stores, food can be eaten or drunk.
“Several years ago, I suggested moving the coffee machine to a free access zone at gas stations,” says Alexander Kuzmin, RusHOLTS. – According to the experience of foreign retailers, such a step increases sales by 30%. At the same time, we connected the equipment monitoring system. It generated reports on all actions of the coffee machine: maintenance, downtime, spills, availability of coffee, milk, etc. One of the most popular reports is the ratio of the number of prepared drinks and punched cash receipts. If the difference is up to 5%, the retail outlet is in the green zone, up to 10% - in the yellow zone, more than 10% - in the red zone, requiring urgent intervention. Pilot projects showed that half of the connected coffee makers consistently ended up in the red zone. Only after management paid attention to the problem did most stations comply with the standards.”
Cashiers can imitate selling a product to a client, and as a result, take it out unpaid - for this, the employee’s friends are involved. Another popular method of fraud at the checkout is to not check out a certain product, but to pocket the money for yourself. However, according to many experts, the most serious thefts occur when the goods have not yet reached the sales floor, and they are stolen directly from the landing stage.
“There was a case in my practice - a major theft of equipment from a hypermarket warehouse worth 1 million rubles,” says Ivan Birulya, SearchInform. “During the investigation, it turned out that not only the security guard was involved, but also the warehouse manager and one of the head office managers. They discussed the details in the mail, the contents of the correspondence became known to the information security service, and the perpetrators had to compensate for the damage.”
You should not assume that employees in some positions are more prone to theft than others, continues Ivan Birulya. Although traditionally those who are closest to material values are considered the most dishonest: sellers, suppliers, security guards, warehouse workers: “The very proximity of material wealth for them is often a motive to steal - they commit theft because they have such an opportunity. But from the cases of our clients, we see that any employees, up to the heads of the company’s central offices, become participants in the schemes.”
Find and neutralize
Can crime be prevented by screening employees more thoroughly at the interview stage? Detective Andrei Volkov recommends investigating whether the potential employee has been involved in any fraud. To do this, you need to collect as much information as possible about the candidate. It is advisable that the applicant undergo a polygraph test before being hired. However, even these checks, according to Andrei Volkov, reveal only a small part of unscrupulous people.
Ivan Birulya advises that applicants be screened by security specialists. The purpose of screening is to identify details that are dangerous for the company in the candidate’s experience, character and habits, as well as potential propensities for theft and other crimes. Screening is carried out using several sources: social networks and open databases, oral conversations, polygraph data, and based on the results a risk map is drawn up.
According to a KPMG study, 71% of thefts occur due to weak internal controls: people steal because they have the opportunity. Therefore, the control system of retailers should be built in such a way that line specialists, management, and the controllers themselves fall under it, the representative of SearchInform is convinced.
“Every employee must understand that the company is not ready to allow theft. This should be clear both from the rules of corporate culture and from the papers that employees sign when hiring. The documents must clearly explain how the employee faces the risk of misconduct. Whether you give a streamlined formulation about liability under the Criminal Code of the Russian Federation or talk about 7 years of imprisonment and a fine of up to 1.5 million rubles will be of great importance,” says Ivan Birulya.
Technical means significantly reduce risks. Access control and maximum coverage of work premises with video cameras significantly reduce the number of thefts, and the use of modern DLP systems (Data Leak Prevention) provides global control over more sophisticated theft schemes. DLP systems help reveal the plans of fraudsters at the planning stage: from their correspondence in the workplace, from accessing confidential data, and in other ways.
Theft by cashiers and fraud by accountants with reporting can be prevented with the help of online cash registers, says Alexey Barov, CEO of the OFD Platform company. Cash registers connected to the Internet allow you to control the entire range of products in real time. All financial transactions passing through them - electronic checks with a detailed description of the quantity of goods purchased - are sent to the fiscal data operator (FDO), an intermediary company between the entrepreneur and the tax office. An entrepreneur can control the entire assortment stored in a retail store through his personal account on the OFD website.
The tricks of higher-level personnel are more difficult to detect and cause more damage. “Therefore, I advocate automated solutions that make the entire business chain transparent - from the creation of goods, their storage and transportation to sales, and, if necessary, further support,” comments Alexander Kuzmin, RusHOLTS.
Employees must understand that punishment in case of an offense is inevitable, experts emphasize. Otherwise, all efforts to maintain security will turn out to be an empty formality.
Alena Yarkova | website
Subscribe to our channels in Telegram and "Yandex.Zen" to be the first to know about the main retail news.
The closer a person is to the flow of inventory, the greater the desire to profit. Cashiers, storekeepers, and loaders pass through a large amount of money and expensive goods. This process affects them in much the same way as the One Ring affects the inhabitants of Middle-earth - they cannot take it, but they really want it, and the closer it is, the stronger the desire.
In our country, the attitude towards theft is paradoxical. We all know from childhood that stealing is wrong. That if you take someone else’s, your uncle the policeman will come and put you in prison. But on the other hand, there is a persistent stereotype that it is impossible to make decent money, so you need to take advantage of the situation and take it while you can.
Who is stealing?
For retail chain managers, detecting a thief is a serious problem. But how to do that? Are there any characteristics that distinguish a criminal from the rest?
There are very few principled people, those who will not steal under any circumstances.
If the team has favorable conditions for theft, they will steal. If management and owners take certain steps to counteract (more on them later), then employees will abstain.
At the same time, there are people who will never take someone else's. This is a great value for the company. They need to be identified and helped to make a career. An honest administrator is a valuable asset for a store. But there are about 10% of them.
Approximately 10% (give or take) of employees are confirmed thieves. They believe that, for example, not punching a buyer’s check and putting money in their pocket is not theft, but a small bonus to their salary, a bonus for hard work. Moreover, these people are not so easy to identify. They know perfectly well the wisdom of Gleb Zheglov that “politeness is the main weapon of a thief,” and they behave accordingly - they are respected in the team and get along with their superiors.
Methods of theft
There are many options for theft. They are being improved and vary depending on the product and type of service, but if you highlight the essence, they come down to a limited number of techniques. We'll look at just a few.
A simple way to steal goods
The seller can take goods from the shelf and put them in his pocket with almost impunity. It is difficult to detect this, since you can easily pass through the detectors of anti-theft frames - just remove the tags. In addition, the attention of security guards and store administrators is focused on customers, not employees. Well, plus everything, sellers, unlike clients, know how to take out goods not only through the main entrance. There are other options - through the window of the rest room, in a garbage container through a warehouse, etc.
"Rent"
Theft is discovered sooner or later. Scheduled and unscheduled inventories usually reveal theft. And then punishment is inevitable, because usually the management of retail chains forces them to cover the shortfall from their own pockets. Therefore, some employees take the goods “to use” and then return them back. We are, of course, talking about non-food products - telephones, household appliances.
Theft at the checkout
There are many opportunities for cashiers to steal. We will not dwell on them in detail, we will outline only a few:
- failure to punch a customer's check (in this case, the money goes into the cashier's pocket);
- processing the return of goods (although the goods were not actually returned);
- canceling a check;
- sale of additional goods without breaking a receipt (the cashier appropriates the excess money);
- using a discount card (the product is offered at a discount, but the buyer is charged the full amount);
- punching a cheaper product (the difference is pocketed).
Collusion
A more complex and dangerous type of theft occurs when the buyer and seller collude. There are many possible combinations here. The seller may simply “not notice” how the buyer takes out the goods, or he may send a check for a smaller amount.
Some tips
People don’t become thieves right away, but gradually. It happens that the seller did not steal, but took, for example, a tablet. Just to watch the news during your lunch break, between a hamburger and a coke. Next time he will take something more expensive, and then completely “forget” to bring the goods back to the store. What to do?
Encourage whistleblowers
Pay a substantial cash bonus to those who detect thieves in the team. And since in our country they don’t like “snitches,” we need to show that reporting violators is not meanness, but valor. For this…
Conduct a powerful PR campaign
People must understand that stealing is shameful. The thief steals not from the store, but from the entire team. Make posters with bright images and hang them on the walls where clients don’t usually go - in the break room, the director’s office, in the warehouse. Slogans should be “catchy”: “There is no place for rats in a store!”, “A thief should go to prison!” etc.
At every meeting, tell employees to be vigilant and identify bullies. And if the theft was prevented, then you need to tell how much the store could have been robbed if the criminal had managed to get away with it.
Don't buy at work!
Prohibit staff from shopping in the store during work hours. When sellers have the opportunity to buy, it gradually relaxes, because you can take the goods and pay at the end of the shift. Some people forget to do this, and over time they think why not steal something from the rich assortment. In addition, when everyone knows that they cannot buy, it makes it easier to find thieves among the staff. If we see that someone puts an item in his pocket, then it means that he is stealing, and not “bought.”
Strict financial discipline
Most thefts at the checkout can be avoided if regulations are followed. Do not allow violations of cash handling rules, do not make any exceptions. If the cashier is prohibited from counting money at the checkout, then this must be strictly observed. The same applies to other procedures - handing over a shift, processing documents for return, reversal, etc. Carefully ensure that there are no unnecessary items at the cashier’s workplace - papers, goods, etc.
And the most important thing. Employees must know that for those who have stumbled at least once, there is no turning back. Thieves need to be fired immediately, without negotiations or promises. This is the only way to defeat human vice and save the store from theft.
Evgeniy Mamonov, consultant
There is always a reason to check the integrity of employees. Employees have begun to steal more often the property of organizations, and in order not to have to bear losses, analyze where the company is losing.
Find out who to monitor and what to change in the company to prevent losses.
It's no secret that employees regularly take away something - from ballpoint pens to equipment or work on kickbacks. Companies suffer losses not only because of employees, but also because of applicants and contractors.
Office staff
Most often, office employees take away small things that they can use without restrictions - paper, pens, etc. Each item is inexpensive, but due to its mass distribution, large sums accumulate.How it happens:
“We purchased stationery once every three months. We purchased everything that the departments requested in their applications. The manager did not set limits. Employees ordered pencils, notepads, paper, branded pens and diaries. For cleaning, we bought household chemicals when supplies were running low.One day I asked one of the departments for several branded sets for clients. I was told that there were no supplies left in the unit at all. Employees admitted that they gave the kits to their children.
Then it turned out that the workers were filing requests for stationery with their families in mind. In addition, employees saved the family budget on corporate household chemicals - they took soap, cleaning products and detergents out of the office. The cleaners complained that they were running out too quickly. We calculated that in one quarter the company lost several tens of thousands of rubles from petty thefts.”
What can be done:
Set a limit on the purchase of office supplies and household chemicals. The law does not establish norms for organizations to spend on office needs. Therefore, the manager has the right to independently determine how much money to allocate for stationery and consumables.
Keep a record of supplies. For example, create a table in Excel and reflect in the file the date, quantity and name of stationery that you issue to departments. This way, the company will be able to determine how much money to budget for office needs and control departmental expenses.
Ask department managers to send a monthly list of needed supplies to the purchasing department. Compare applications with historical data. If employees suddenly ordered a lot of consumables or requests vary greatly across departments for some unknown reason, ask them to justify the need.
Accountables
Employees who often travel on business trips can cheat with their subordinates. For example, submit fake checks and receipts to the accounting department along with the expense report. In fact, on business trips, employees spend several times less than what the organization gives them. In this case, the employees keep the difference between the amounts.How it happens:
“Employees of the company’s branch went on business trips every month. Then they handed over expense reports, checks and receipts for hotel accommodations, meals in cafes, and also for fuel. In reality, the employees were purchasing counterfeit checks and invoices online. On business trips, workers lived in inexpensive hostels and moved around using apps to find travel companions. The employees kept the difference between the real amount of expenses and the accountable ones issued by the company. The manager found out about the fraud when he decided to book a room in the same hotel where the subordinates allegedly lived. It turned out that such a hotel did not exist at all. The director called the employees for a conversation, and the employees immediately admitted that they had attached fake receipts to the report.”What can be done:
Check the authenticity of checks that employees bring.
The company that issued the document is listed in the register at egrul.nalog.ru. The check can be checked through the Federal Tax Service mobile application “Checking Checks”. To do this, you need to scan the barcode or enter the details manually.
To prevent employees from being tempted to buy documents, create a reminder about what consequences are possible for forgery. For example, inform employees that submission of counterfeit checks, receipts and certificates may result in material, disciplinary or criminal liability (clause 5, part 1, article 243, article 192 of the Labor Code, article 327 of the Criminal Code).
Suppliers
The company may enter into unfavorable deals with suppliers due to agreements between counterparties and suppliers. Employees, for a reward in an envelope, select a specific company and apply only to that company for goods. In this case, your organization overpays and risks receiving low-quality goods or services.
How it happens:
“The head of the company’s supply department agreed with the counterparty that she would enter into an agreement for the supply of equipment only with him, but for a fee. To prevent suppliers from turning to other companies, the supplier's director paid a fee. In fact, the goods provided by the counterparty were more expensive than those of competitors and of lower quality. But for the kickbacks, the suppliers turned a blind eye to this. At the same time, if the director proposed new suppliers, the suppliers objected and dissuaded, arguing that this particular counterparty had the optimal price-quality ratio.”
What can be done:
It is safer to monitor the market for goods and services that the organization orders every month. If you see that other suppliers have lower prices than your counterparties, ask the supply department employees to justify their choice, make economic calculations, and collect various commercial proposals. For large transactions, it is safer to arrange a tender.
To catch the suppliers, colleagues resort to cunning. They themselves find a supplier with high-quality and inexpensive goods and offer to conclude a deal with this company. If employees categorically do not want to change suppliers, there is a risk that the procurement department chooses contractors based on personal gain.
Sales people
Sales employees can lure clients to their own companies or secretly receive bonuses from customers.
How it happens:
“Sales managers registered their own company. We entered into an agreement with her under which our organization supplied equipment. Sales volumes were large, so transactions were carried out with maximum discounts. The director had no idea about anything; on the contrary, he rewarded the workers for finding a new major buyer. And managers redirected our clients to their organization and made money on the price difference [see. diagram]. As a result, the company sold the product unprofitably, was left without old customers, and lost income. The director learned about the scheme by accident - from a former buyer who was sure that the new organization was part of our holding.”
Or like this:
“The sales staff sold sheet metal at a significant discount to companies with whom they had an agreement. According to the documents, they sold metal with defects, but in fact it was of high quality. Buyers paid extra into the sellers' pockets for favorable conditions. According to internal audit estimates, the damage from the scheme amounted to millions of rubles.”
What can be done:
Check the reliability of the new counterparty, reputation, reviews on websites. Establish a ban on company employees from interacting with the organization as clients or suppliers. If it is known that employees have created their own organization, it is safer not to supply anything to it. Allow discounts to be provided only by order of the manager. Require salespeople to justify discounts with documents. For example, acts on product defects.
Cashiers
A buyer with counterfeit money can come to any retail outlet. In one quarter of 2019, the Central Bank identified almost 9 thousand counterfeits, of which two-thirds were five thousand (see figure of the week). There is a risk that cashiers will miss a counterfeit banknote. But sometimes they do it on purpose.
How it happens:
“Several times after we handed over the proceeds to the collector, the bank reported that they had found counterfeit bills on us. At the same time, the senior cashier of our store is an employee with extensive experience. The manager did not doubt the qualifications and experience of the cashier and was confident that the employee was able to distinguish a counterfeit from a real bill. Therefore, the director suspected that it was the senior cashier who was planting the counterfeits. Moreover, the director installed banknote detectors near each cash register. We had to tighten the rules. They explained that the company has detectors, so employees are now responsible for counterfeit items at the cash register. After that, the senior cashier quit.”
What can be done:
Equip each company cash register with a banknote detector. Explain to cashiers and sellers how to distinguish a counterfeit from a real bill. A description of the banknotes and their main features can be found on the Central Bank website cbr.ru in the “Banknotes and Coins” section. Tell cashiers that most often scammers counterfeit five thousand dollar bills.
Develop instructions for employees on how to operate a banknote detector and identify counterfeit bills. Write in the document what the cashier should do if he discovers a counterfeit.
By order of the director, approve the procedure for the cashier’s work with cash. Write down in the order that the employee must check each bill on the currency detector. Establish full financial responsibility in employment contracts with cashiers and sellers. In this case, if the employee does not check the bill and puts a counterfeit in the cash register, the company will be able to recover a loss from the employee (Article 232 of the Labor Code).
Storekeepers
Employees can sell company property. To hide shortages, storekeepers falsify information about warehouse balances.
How it happens:
“For several months, warehouse employees removed goods and materials from the company and sold them to outsiders. At the same time, storekeepers shared their black earnings with suppliers and security guards. Therefore, department employees jointly falsified documents about the remaining materials, and also falsified information in warehouse programs, and the security did not check what the employees were taking out. We conducted an audit. We compared the information in the warehouse and accounting programs and found discrepancies. The employees who sold the property were fired, but the organization was never able to compensate for the damage from the thefts.”
What can be done:
Install CCTV cameras in storage areas, as well as at the exits of the building.
Include in contracts with employees a ban on removing bags and packages from the premises, or arrange for searches of personal belongings. But warn the security staff that workers cannot be searched without their consent; the law does not provide such a right.
Only the police and private security officers have the right to inspect the personal belongings of “physicists” (Article 27.7 of the Administrative Code). Require security to call the police if an employee takes a bag out of the office and refuses to show its contents.
Many entrepreneurs are faced with the problem of theft. Then a logical question arises: what is the reason? Why did the employee start stealing?
This often becomes a serious problem for businessmen, especially if the employee is good and seems to have stolen a little, it’s a shame to fire him. But as a rule, cases repeat themselves.
What is stolen more often?
Anything can be the subject of theft. Office supplies from your own or a nearby desk, products, supplies, important information and even equipment.
Sellers often steal products intended for sale.
This mainly happens if employees perceive some inattention or too trusting attitude on the part of their superiors.
When a company is engaged in or equipped with expensive equipment, then management may be faced with replacing expensive and high-quality parts with cheaper analogues. Employees then resell expensive spare parts for profit.
When sales managers leave, they often take their customer base with them, as a result of which the company is left without sales.
This also constitutes theft by staff.
Accountants incorrectly draw up a report in order to receive a certain amount, and if management does not understand accounting papers, then they are unlikely to be able to notice the fact of theft.
But the most unpleasant thing is theft among employees, which leads to discord in the team and can affect the work of the enterprise.
Reasons for theft
Low salary. Often becomes the reason for searching for additional income. This is especially true if the employee has children who need to be provided for.
Greed. There is a type of people who, no matter how much they pay, will still not be enough. This is a psychological problem for a specific person.
Debts. Loans, mortgages, loans from friends and acquaintances often become a reason to search for additional money in order to pay off at least part of the debts.
Revenge. This behavior can be observed in some people after being offended by their superiors in some way. For example, it seems that an employee deserves a promotion, but the position is given to someone else. In this case, the person simply wants to take revenge on his boss or colleague and believes that this is the best way.
Espionage. If the company has serious competitors, then it is strongly recommended to carefully check employees when hiring, because among them there may be people from a competing company who came to obtain valuable information.
How to deal with theft?
If theft is associated with low profitability, then the best solution is to raise wages. Of course, this should be done based on the company’s capabilities.
If the level of profitability does not allow paying good salaries to employees, then you should not be surprised at the increased frequency of thefts.
When a person steals out of greed or revenge, even if only in a small way, he should be fired immediately, even if he is a valuable employee. As a rule, in such cases the amounts increase and thefts occur more often.
Installing video cameras in itself can deter a thief, even if they don't work. Only in this case it is important that no one knows about it.
Installation of professional security posts where employees will be pre-screened.
If products are stored separately, then to protect the facility, install an additional security system.
Regularly keeping strict records can also create fear in a potential thief, because he will know that the theft will be discovered.
If the company has any important data, then when hiring, each employee should sign a non-disclosure document. If an employee violates, then he can be officially held accountable.
Motivation and corporate spirit will create a trusting atmosphere in the team. Each will try to help the other and do their job efficiently. Only in this case will you have to put in a lot of effort to realize the idea.
Any method of combating theft is effective in its own way. But, alas, there is no guarantee that even with all the methods used, employees will not steal.
Business blog
