What are the responsibilities of a salesroom employee? Job description of a store seller What is the job of a salesperson worker.

Summer begins, many students, after graduating from the university, want to find work for themselves. If you study in Moscow, then of course it is more promising to stay in the capital and find a job, rather than go back to the provinces. Today, many cannot find a job, but still, students are hired with pleasure. Where can a student get a job? The best job is a salesperson.

To find a vacancy and a successful one, you need to go through a certain stage. A salesroom worker is a demanded profession. Many people do not cope with it and leave. If a student looking for a job opens a newspaper and reads an advertisement, then he will definitely find the necessary vacancy. Also, vacancies can be offered directly at the university. Usually in such educational institutions there are bulletin boards, news boards, where you can find interesting work.

I want to be an employee of the trading floor!

If you have set yourself the goal of finding a job for this particular vacancy, then you will definitely find it. Since summer holidays will begin soon, you can get a full-time job. The employee of the trading floor does not work 8 hours, but 12 hours and rests for several days. Even if you are still studying, you can work part-time, for example, only on the evening shift.

What are the responsibilities?

Usually, an employee on the sales floor does not have to perform any complex duties. Work experience, education is not needed. Those who are just introducing themselves into a new type of activity are trained at the expense of the enterprise. Then he returns the debt and improves the data that was given to him during training.

Citizenship of the Russian Federation is required;

Sanitary book. Many organizations help her get paid for a medical examination;

Necessarily outgoing and friendly;

The responsible person;

Work experience, if available in retail;

An employee of the sales area should lay out the goods, maintain an aesthetic appearance on the shelves, and try to fill empty spaces in the windows. They also make sure that there are no expired goods on the windows. Posting price tags is also their responsibility. And also cleaning the premises, but not fulfilling the duties of a cleaner, but cleaning boxes, packaging goods, and so on.

Career

Working on the sales floor may seem boring to you, but it is not. An employee on the sales floor not only does the above work, but he also needs to know a little accounting. If there is no knowledge, you need to get the first skills 1 C. Be a little psychologist, get out of difficult situations. Know marketing science, as a result, the specialist becomes the administrator of the hall. Well, further promotion is also possible. The main thing is to improve your skills.

If after reading this article you do not receive a definite answer, ask for quick help:

Working in a supermarket chain is the first and rather interesting step in a young man's ascent up the career ladder. It is here that he can develop such qualities of his character as punctuality, politeness, sociability in dealing with clients and the ability to work harmoniously in a large team. One of the most in-demand specialties for which young people are usually invited is the vacancy of a salesroom worker.

What are the requirements of modern students for work? A flexible schedule that allows you not to be distracted from the learning process and leaves time for entertainment, frequent and timely salary payments, and a friendly team. All this is quite consistent with the vacancy of an employee of the sales floor.

The main duties of a salesroom employee include displaying a variety of goods on display windows, checking the expiration dates of the laid out products, maintaining shop windows and counters in good condition, advising customers if necessary, performing other ancillary work aimed at maintaining order in a store or hypermarket. A certain range of products, for the layout of which an employee of the sales floor is responsible, has its own characteristics, and in order to competently and efficiently answer all questions of the buyer, the employee must have comprehensive information about a particular type of product presented in the supermarket. Also, an employee of a sales floor should be guided by changes in packaging, product content, be able to skillfully and competently tell about the advantages of one product over another. The communication skills that are developed at the same time will greatly help the employee in the future to feel more confident in the labor market and in the dialogue with the employer they are confident and with dignity.

An important criterion affecting the success of an employee in the sales area and the possibility of moving up the career ladder is his appearance and correctly delivered speech. Agree that it is much more pleasant for a supermarket client to receive advice from a confident young man with a correctly delivered speech, and confidently conducting a dialogue, rather than from a confused, mumbled and notorious employee. It is the combination of external and internal factors that determines the success of an employee of the sales area, as well as the possibility of his career growth.
You should also familiarize yourself in more detail with the assortment presented in the department, read, as far as possible, about the advantages of the presented product, its functionality and strengths, as well as the usefulness of this or that item in everyday life. The information will also help to more confidently navigate in a large number of goods and the employee of the trading floor, which will undoubtedly facilitate his everyday existence, and in the future it will be useful when creating his own unit of society, that is, a family.

Summing up all of the above, I would like to say the following: the vacancy of an employee of a trading floor is a suitable job for students, motivated and active young people who want to gain financial independence and invaluable experience as soon as possible, make many connections and look at the trading business from the inside, while not being distracted from studies.

The trade sphere offers job seekers a large number of vacancies of various types. Their undoubted advantages are wide availability (even high school students can work with low employment), free schedule, career growth. For example, earning money as a student in the trading floor as a consultant, by the end of the university a person will be able to "rise" to the rank of chief manager, merchandiser, administrator, as he goes. What other features does the vacancy have?

Sales floor worker - job features and responsibilities

- a vacancy available to most of those who wish, which is important. The duties of an employee include simple manipulations related to maintaining the overall system of buying and selling goods - that is, laying out products on display windows, tracking shelf life, matching price tags, putting things in order on the shelves. Workers in the hall are required today in all large and medium-sized stores, in super- and hypermarkets. The abundance of shifts allows applicants to choose the most optimal work schedule for themselves, which, moreover, can be "floating". The level of wages in this segment is average and amounts to about 15 thousand rubles.

How to find an employee of a sales area in Moscow

Today the vacancy is in demand, and there are plenty of applicants for such a position - it is important for the employer not to miscalculate and choose the right contractor. But the search for employees is not easy, especially if you have to recruit a whole staff, which, moreover, requires a lot of time. If you need help in recruiting, you can always contact A-personnel. The agency's recruiters will take all the hassle associated with posting ads and personal communication with applicants, and will offer you, in the end, the staff who "from" and "to" will meet your needs.

The modern trade sphere offers job seekers a huge number of diverse vacancies. Sales floor worker is a vacancy that does not have special requirements and is available to most of those who wish. The employee is given simple tasks related to laying out products on racks, controlling shelf life, matching price tags, putting things in order on the shelves. In addition, an employee of the sales area must be well versed in the types of packaging and products presented in the showcase in general.

This profession today is distinguished by its demand, since employees in the hall are required in all large and medium-sized stores, in super- and hypermarkets.

Many people ask themselves why this profession is the first step for a young specialist ?! This is due to the fact that the sales floor employee has a flexible work schedule. This allows young people not to be distracted from the learning process.

Today, the site Trud.com offers its visitors more than 1900 current vacancies for an employee of a sales floor in Moscow. On the graph, we see interesting information related to the change in the average wage for this profession.

This profession is the highest paid in Lipetsk. Information regarding the remuneration of an employee of a sales floor in other cities can be seen on the histogram.

Trud.com - the fastest job search for a sales floor employee in Moscow

The question of finding a job must be approached seriously and constructively. After all, it is on this that the development of your career, financial situation and, possibly, further fate in general depends. As with any business, a job search should be accompanied by a good mood.

Don't waste your time. We recommend visiting Trud.com immediately. Here you will find a lot of interesting things: articles, tips, recommendations, polls and even statistics. In addition, only current vacancies are always posted on Trud.com.

Working with the Trud.com search engine is a real pleasure. You always have the opportunity to speed up the search, for this you need to use the rubricator or additional filters.


1. General Provisions.

The seller is an employee of the store, reports directly to the director of the store and the merchandiser, is accountable and controlled by them. In his activities he is guided by: this job description, trade rules, oral and written orders and orders of the store administration. The seller must know and follow the rules of internal labor regulations, rules and regulations of labor protection, safety and fire protection, industrial sanitation and hygiene standards.

2. Purpose.

The goal of the seller is to ensure maximum sales by creating optimal conditions for buyers to select and pay for goods.

3. Interaction with services.

In his work, the seller must interact and resolve current issues with other sellers, with the merchandiser and the director.

The commodity specialist decides on the optimal display of the goods, on the missing price tags for the goods, on the removal of the goods from sale due to the expired shelf life.

The director decides on the work schedule, on participation in promotions to stimulate the sale of goods, on interaction with the office, the Civil Code, inspecting and auditing organizations.

4. Basic responsibilities.

4. Promotion of sales of types of goods specified by the administration.

7. Participation in the inventory.

5. Description of work.

1. Arrangement and replenishment of goods on the shelves.

The work of sellers is carried out according to the schedule established by the director. On weekdays, before the store opens, the salesperson checks if there are enough items to successfully start the sales process. If necessary, exposes the goods from storage and cuts the boxes to ensure free access of buyers to the goods.

During the day, the seller monitors the availability of a sufficient amount of goods and, if necessary, refills it.

The goods are placed on the shelves neatly, aligned with the front edge of the shelves. The presence of empty spaces on the racks is not allowed. In the absence of any product, its place on the rack must be immediately filled with a sufficient quantity of neighboring goods.

2. Ensuring the safety of goods in the trading floor.

Depending on the distribution of the salesperson by the director in the sales area, the salesperson can serve at post # 1 at the central entrance to the store. At this time, the seller controls the use of cells for storing personal belongings of visitors. At the same time, he monitors the activities of sellers at the checkout, selectively carrying out a reconciliation of the check paid by the buyer with the volume and value of the purchase made. In the event of an attempt to bring in unpaid goods, the seller detains the violator and escorts him to the office premises of the store, where he holds him until the arrival of the police officers or a decision is made by the store administration.

In all cases, the seller, when entering into relations with citizens, is obliged to behave correctly and politely. If there are sufficient grounds incriminating the person of committing theft and refusal to proceed for proceedings, physical resistance, deliberate destruction of the company's property, the seller in accordance with Part 1. Article 38 of the Criminal Code of the Russian Federation (Causing harm during the arrest of a person who has committed a crime) has the right to stop illegal actions to deliver this person to the authorities.

When working in the sales area, the seller monitors the visitors, making sure that the latter pick up and carry the goods in special baskets or carts. In this case, special attention must be paid to the movement of expensive goods. Through visual observation, the seller identifies persons who steal products in their clothes or in items brought into the store: umbrellas, bags, handbags, etc. Having established this category of persons, the seller informs the seller about these citizens at post number 1 for further observation and detention in case of taking out unpaid goods. In cases of damage to products in the trading floor (uncorking various containers, breaking packaging material, etc.), the seller immediately stops the actions of violators with mandatory payment for the damaged goods. If the guilty person refuses to immediately pay for the damaged goods, the seller informs the store director to call the police and initiate a criminal case under Art. 167 of the Criminal Code of the Russian Federation "Intentional destruction or damage to property".

If the store does not surrender to the control panel, the sellers, according to the schedule established by the director, guard the store at night. However, they are fully responsible for all property in the store. During the night watch, the seller is prohibited from:

Leave the place of duty without permission;

Allow unauthorized persons to be on the guarded object;

Disable burglar alarms and open sealed premises unless absolutely necessary;

Use office equipment for personal purposes;

Independently seal the store premises;

Drink alcohol.

3. Assistance to buyers when choosing a product.

If necessary, the seller gives advice to buyers on the range of goods offered for sale in the store, on the consumer properties and characteristics of the goods.

4. Promotion of sales of types of goods specified by the administration.

At the direction of the store administration, the seller takes part in sales promotion

certain types of goods for their speedy sale due to the removal of these goods from the range, expiration dates, as well as to increase the sales of these types of goods when the store participates in promotions and sales promotion actions.

When stimulating sales of a product, the seller draws the attention of buyers to a given product by placing it in the most viewed places, through additional consultations of buyers on the features and advantages of this product, and in another way.

5. Acceptance and placement of accepted goods.

At the direction of the commodity expert or director, the seller works on unloading the machine with the goods. As soon as the goods are unloaded, the seller, depending on the decision of the director or the merchant, performs the following duties:

In the event that goods arrive from the Distribution Center of the company, the seller helps the merchandiser or director to accept the goods. To do this, he needs to carry out the following actions: take the goods from the pallet or from the box, recalculate it and tell the merchandiser or director the name of the goods and the quantity received. After the commodity expert or director marks the actually received quantity in the invoice, the received goods must be put into a cart for further delivery to storage locations. These actions must be continued until the full acceptance of the goods or until the opening of the store, depending on the decision of the director or the goods manager.

In the event that the goods arrive from local suppliers delivering the goods directly to the store, the seller independently accepts the goods. The director or commodity expert exercises control over the acceptance of the goods.

It is engaged in the delivery of carts and the arrangement of the received goods on the shelves. The goods must be placed on racks by type, shelf life, observing the convenience for servicing customers and conducting inventories. The goods are placed in such a way that the place of their storage serves, if possible, and the place of sale. Most of the highly liquid goods are sold directly from boxes, from which the top is carefully removed and, if necessary, to provide better visibility and easy access, also the front wall. Only the weaker-selling non-food assortment of goods is placed by piece.

When placing the accepted goods on the shelves, the seller must place the available at the point of sale and the accepted goods in such a way as to ensure free access to the buyers, first of all, to the goods with a shorter shelf life. This requires shorter shelf life lots to be placed close to the edge of the shelf or on top of later expiration products, depending on the point of sale configuration.

6. Label price tags on goods.

While working in the trading floor, the seller is obliged to monitor the presence of price tags for the goods, their correct placement and the correct indication of all information in the price tag (product name, price, weight, etc.). The seller sticks the price tags prepared and transferred to him by the merchant or director:

After receiving and placing the goods;

After price update

If the price tag is found to be inconsistent with the requirements of the trading rules

In other cases, as directed by the director or commodity expert

7. Participation in the inventory.

The seller receives from the merchant or director of the sheets for the recalculation of the goods and enters the quantity of the counted goods in them. After the end of the recount, the seller hands over the marked statements to the merchandiser or director.

8. Control of the timing of the sale of goods.

When performing all his functional duties, the seller pays attention to the timing of the sale of goods. If goods with expired sales dates are found, the seller must immediately remove the goods from the place of sale and give this information to the merchandiser or, if he is absent, to the director.

9. Customer service at the checkout and keeping cash documents.

On days when the seller serves customers at the checkout, his work is carried out as follows:

The seller opens the invoice (F 6);

Using a scanner or manually (F 2, F 8) finds the selected item, fixes the quantity in the invoice document of the program;

After the customer's purchase, the invoice is closed (F 9); the invoice amount is called to the buyer, the amount of money received from the buyer is entered; the change amount is automatically displayed in the lower window of the screen;

The seller accepts money from the buyer, a check is automatically knocked out for an amount equal to the amount of the expense document;

The check together with the change is handed over to the buyer; the receipt must contain the cash received and the change.

ATTENTION! If the purchase was made on a computer and is broken through at the checkout, but the customer does not like the purchase amount, and he wants to partially or completely abandon the purchase, you must:

The director or commodity expert is necessarily invited

The representative of the store administration accepts the “abandoned” product from the buyer;

A return document is issued for abandoned items (F 7);

The seller accepts the purchase amount from the buyer after the adjustment, or, if the buyer has already deposited money for the “abandoned” product in the cashier, returns the cost of the “abandoned” product

An act of returning the amount of money at the cash desk is drawn up in accordance with the requirements of cash discipline; return document (return check) is attached to the reporting cash documentation

In the event that the buyer wants to return any product after some time after its purchase, the seller calls the director or goods manager of the store to resolve the issue in accordance with the requirements of the law.

Delete expense documents;

Return money to customers for returned products without the presence of the store administration.

During the working day, the seller at the checkout ensures the safety of funds. The commodity expert or director makes an intermediate recount of money at the checkout. The seller forms packs of 100 notes of one nomination and hands them over for storage in a safe. This operation is not at the expense of customer service.

After the shop is closed for customers, the seller receives from the merchandiser or director the "Register of documents for the day" in the "Warehouse" program and verifies the cash at the cash desk. In the event of an error, the seller identifies and eliminates it. The shortfall is repaid from the seller's own funds.

The seller fills out the book of the cashier-operator. Banknotes are folded at the request of collection, accompanying sheets are laid. The unfolded banknotes are placed in a collection bag, which is sealed and handed over to the collector. The Z-report is produced on the cash register. At the end of the working day, the POS printer and the computer are turned off.

The most experienced salespeople can be appointed by the director as senior at the cash desk. In this case, their duties additionally include:

Control of the actions of all sellers at the checkout counters for reconciliation on the KKM, for filling in the "cashier-operator's book", for the correct preparation of banknotes and filling out the accompanying sheet, for sealing the collector's bag and performing the Z-report;

Control over the safety of primary documents and their execution in accordance with the established procedure (1C program);

Control over the stocks of cash register tape for cash register machines, receipts and debit orders, twine, seals and accompanying statements for collection. The latter, if necessary (weekly stock), are ordered by the seller from the collector.

6. Optional.

The working hours on holidays are determined by verbal or written orders of the store director.

The seller participates in classes (training) conducted for sellers to increase the level of knowledge on the properties and characteristics of products, merchandising of goods, work at the checkout and other knowledge and skills necessary for work.

The salesperson participates in collective meetings held in the store.

The seller informs the store director about all abnormal situations in his work.

The seller is obliged to have a properly executed sanitary book, to pass all the necessary medical examinations and procedures in a timely manner.

The seller may be appointed by the director to be responsible for opening, disarming, closing and signaling the store on certain days by verbal or written orders of the store director.

The seller is obliged to comply with other, not described in this job description, orders of the administration caused by production needs.

7. Payment for labor.

The seller is paid for the labor of the seller according to the current staffing table and the "Regulations on bonuses for employees of stores of CJSC _______".

8. Responsibility.

The seller bears collective financial responsibility for the safety of the goods in the store.

In addition, the seller is responsible for:

Quality and timeliness of product display;

Availability of price tags for the goods;

Availability of goods on the shelves only with admissible terms of sale;

Correct registration of reports on cash register, safety of primary documents and their timely transfer to the accounting department;

Correct execution of incoming and outgoing documents

Timely replenishment of supplies at the checkout, safety of the sealant;

Correct and polite attitude towards customers;

Compliance with labor discipline in accordance with the Labor Code of the Russian Federation and the Labor Agreement (Contract);

Compliance with all oral and written instructions and orders of the administration regarding the operation of the store

Compliance with other requirements of this job description.

In the event of a violation of this job description, the seller is subject to disciplinary action up to and including termination of employment.

9. Rights

The seller has the right to make suggestions for improving the processes of the work performed,

quality of customer service, as well as optimization of all processes

store activities.

Other instructions in the section:

Interpreter